![]() ![]() download version from adobe: Continuous Release | 2023.006.20320 I solved this problem for me, on a Windows 10 Pro, Alienware laptop - using these steps:Ī) downloaded the adobe cleaner software from adobe (AdobeAcroCleaner_DC2021.exe)Į) MOST important - went to Windows store and did the download from THERE, which automatically does the install on your Windows laptop (sorry Mac users, not sure about you all).į) opened up this version of adobe reader AND MY MENU BAR IS THERE. Talk about monetized hostage, I mean, software. And when I am not using my Acrobat pro on my other laptop.I still use it at times when Nuance PDF ticks me off for not having as much sometimes. ![]() NOTE: Doing the graphic card uninstall / disable did not solve the issue either. You may also try to create a new test user profile with full admin rights in Win or enable the root account in MAC and try using the application there and check.Yeah, I spent a LOT of friggin' (not the word actually on the tip of my tongue) time trying to research and troubleshoot this mediocre piece of crap. Please try to reset the Acrobat preferences as described here Go to Help > Check for updates and reboot the computer once.Īlso try to repair the installation from the help menu (Win Only) and see if that works. What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version X installed. If the file is stored on a shared network/drive please download it to your computer locally and then try again. Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. Hi you are doing well and sorry to hear that ![]()
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